Wbwin01 Terms & Conditions – Malaysia Platform Terms of Use

By accessing, registering for, or using any of the services provided by wbwin01, you expressly agree to be bound by these Terms & Conditions and all related policies published on our platform, including the Privacy Policy and Responsible Gambling Guidelines.

Acceptance of these terms occurs automatically when you:

• Completing the account registration process at wbwin01;
• Making your first deposit into your wbwin01 account;
• Using any game, service, or feature available on the wbwin01 platform;
• Clicking the "Register" or "I Agree" button during the registration process.

wbwin01 reserves the right to update or modify these Terms & Conditions at any time. Continued use of the platform following any changes constitutes your acceptance of the updated terms.

To be eligible to use the platform wbwin01, you must meet all of the following eligibility requirements at all times:

• Minimum age: You must be at least 18 years of age. wbwin01 does not permit underage individuals to use its platform under any circumstances.
• Citizenship/Residency: You must be a Malaysian citizen or permanent resident based in Malaysia and accessing the wbwin01 platform from Malaysia.
• Legal capacity: You have full legal capacity to enter into a binding agreement under Malaysian law.
• Not a wbwin01 employee: You are not an employee, contractor, or representative of wbwin01 or any of its affiliated companies.

Each individual is only permitted to register and hold one (1) active account at wbwin01 at all times. Holding multiple accounts is a serious breach of these terms and may result in the closure of all associated accounts and forfeiture of all balances and winnings without notice.

When registering a wbwin01 account, you agree to:

• Providing accurate, current, and complete information about yourself;
• Update your account information promptly whenever changes occur;
• Keep your wbwin01 account username and password confidential;
• Not allowing any third party to access or use your wbwin01 account;
• Notify wbwin01 immediately if you become aware of any unauthorised access to your account.

wbwin01 is not liable for any losses arising from unauthorised third-party access to your account as a result of your failure to keep your login credentials secure.

For identity verification purposes (KYC — Know Your Customer), wbwin01 reserves the right to request the following documents at any time:

• A valid copy of your Malaysian Identity Card (MyKad);
• Bank statement or proof of the payment method used;
• Any other supporting documents deemed necessary by wbwin01.

wbwin01 supports a variety of popular digital payment methods in Malaysia to make depositing easy. All transactions are processed in Malaysian Ringgit (RM/MYR).

Deposit terms at wbwin01 are as follows:

• All deposits must come from a payment method registered in the same name as the wbwin01 account holder;
• Third-party deposits are not permitted under any circumstances;
• Wbwin01 reserves the right to decline, delay, or return any deposit that is suspicious or does not comply with these terms;
• If your deposit has not been credited within 10 minutes, please contact the wbwin01 support team with proof of transaction.

Member wbwin01 may submit a withdrawal request at any time, subject to the following conditions:

• Minimum withdrawal limit: RM 50 per request;
• Identity verification: Members must complete the KYC process in full before their first withdrawal is approved;
• Same method: Funds may only be withdrawn to the same payment method used for the deposit — this is an anti-money laundering requirement;
• Processing time: Withdrawal requests are processed within 15 to 30 minutes during normal service hours. Under certain circumstances, processing may take up to 24 hours;
• Security check: wbwin01 reserves the right to conduct additional security checks for withdrawals exceeding RM 5,000, which may require 1–3 business days.

wbwin01 reserves the right to suspend or reject withdrawals where there is evidence or reasonable suspicion of fraud, money laundering, bonus abuse, or violations of the platform's terms of use.

From time to time, wbwin01 offers a range of bonuses and promotions to its members. All bonuses and promotions are subject to rollover requirements as specified in their respective promotion terms.

General terms applicable to all wbwin01 bonuses:

• The welcome bonus is only available to new members who register and make their first deposit;
• Each member is entitled to the welcome bonus once only — creating multiple accounts to claim the bonus repeatedly constitutes fraud;
• Bonus funds cannot be withdrawn directly — rollover requirements must be met first;
• Rollover requirements (e.g. x5 or x10) mean the bonus amount must be wagered that many times before any withdrawal is permitted;
• Wbwin01 reserves the right to void any bonuses and associated winnings if abuse is proven;
• Promotions may not be combined unless explicitly stated in the relevant promotion's terms;
• Wbwin01 reserves the right to modify, withdraw, or terminate any promotion at any time without prior notice.

All bets and gameplay on the platform wbwin01 — covering Malaysia Super League and EPL football, badminton, Live Casino, slots, lottery, e-sports, and virtual sports — each subject to the specific game rules applicable to that product.

• All betting outcomes are final once the match or game round has been settled in accordance with wbwin01's rules;
• In the event of a technical error during a Live Casino game or slots, the affected round will be voided and all wagers fully refunded;
• For in-play Sports Betting, the odds accepted by the system at the time the bet is confirmed are the final odds — any subsequent odds movement does not affect already confirmed bets;
• Wbwin01 reserves the right to void any bets accepted as a result of obvious odds errors or incorrect information;
• Bets placed using funds obtained through fraudulent means will be voided and the associated account terminated.

For live casino at wbwin01, the dealer's decision is final. Should any dispute arise regarding a game outcome, the live stream video recording will serve as definitive evidence in any investigation.

The following are strictly prohibited on the wbwin01 and may result in immediate account closure and legal action:

• Registering more than one account per individual;
• Providing false or misleading information during registration or the KYC process;
• Use of automated software, bots, artificial intelligence programs, or manipulation tools to gain an unfair advantage;
• Colluding with other players to manipulate game outcomes;
• Money laundering or the use of illicit funds for any activity on the wbwin01 platform;
• Any form of fraud, including chargeback abuse (chargeback fraud);
• Granting account access to a third party or using another person's account;
• Posting offensive, threatening, or harassing content towards other users via wbwin01's chat feature.

Closure by Member: You may close your wbwin01 account at any time by contacting our customer support team. Prior to closure, all eligible balances will be returned to you via your registered payment method.

Closure by wbwin01: wbwin01 reserves the right to suspend or close any member's account, with or without prior notice, under the following circumstances:

• Breach of any part of these Terms and Conditions;
• Confirmed fraudulent activity or money laundering;
• Failure to submit requested KYC documents within the stipulated timeframe;
• Self-exclusion account requests for responsible gambling purposes;
• Inactive for 12 consecutive months — dormant accounts may be subject to a monthly administrative fee after this period.

wbwin01 shall not be liable for any loss or damage, direct or indirect, arising from:

• Temporary platform disruptions or unavailability due to system maintenance or unforeseen circumstances;
• Failures or disruptions to telecommunications, internet, or third-party software services;
• Betting losses resulting from legitimate game or sports outcomes;
• Unauthorised access to your account resulting from your own negligence in safeguarding your login credentials;
• Any losses arising from changes in laws or regulations affecting wbwin01's operations.

In any event, the maximum liability of wbwin01 to any member shall not exceed the total amount deposited by that member in the 30 days prior to the loss claim.

wbwin01 is committed to promoting responsible gambling. We provide a range of tools to help members manage their playing habits:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to keep your spending in check;
• Loss Limits: Set a maximum loss limit you are willing to accept within a specified period;
• Session Time Limit: Limit your session duration to prevent excessive play;
• Temporary Break: Take a break from the platform for 24 hours, 7 days, or 30 days;
• Self-Exclusion: Close your account permanently or for a period of 6 to 12 months.

If you feel that gambling is beginning to negatively affect your life or your family's, please contact our support team wbwin01 or visit the page Responsible Gaming us for guidance and assistance.

wbwin01 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Amendments take effect immediately upon publication on the wbwin01 website. You are responsible for reviewing these Terms and Conditions periodically.

Continued use of the platform wbwin01 following any amendment constitutes your acceptance of and agreement to the revised terms. If you do not agree with the changes, you must immediately cease using the wbwin01 platform.

These Terms & Conditions are governed by and interpreted in accordance with applicable law. Any dispute arising in connection with the wbwin01 will first be resolved through good-faith negotiation. Should negotiation fail, the dispute will be referred to binding arbitration in accordance with procedures set by wbwin01.

If you have any questions regarding these Terms and Conditions, please contact our support team wbwin01 via email at support@wbwin01.bet or via the live chat feature available 24/7 on our platform.